Terms of Service Bitzlato

Última actualización: 16 diciembre 2020 año

19 November, 2020

Las condiciones se ofrecen únicamente en Inglés. Por favor, utilice los servicios de un intérprete o de un programa especial para leer los términos de servicio si usted no entiende.


Bitzlato p2p (or «web p2p exchange», or «bots» or «bitzlato»or «service») is an AD board for cryptocurrency traders with wallet and escrow service and other accompanying services for p2p exchange. It is important to us that you, and our other visitors, have the best possible time while using Bitzlato p2p, and that when you use bitzlato p2p you are fully aware of your respective legal rights and obligations. For that reason, we have created these Terms of Service as the legally binding terms to govern your use of any of our services.

Please read these Terms of Service carefully before using Bitzlato p2p services because they affect your legal rights and obligations!

These Terms of Service («agreement») is a legal agreement covering the provision of Bitzlato p2p services by BITZLATO LIMITED («BITZLATO» or «us» or «our» or «we») to you as an individual («you» or «your»). Your use of the services will be governed by this agreement. Please read this agreement carefully before using our services. By using the service, you agree to become bound by the terms and conditions of this agreement.

Your acceptance of terms

If you do not agree with any of these Terms of Use please do not use Bitzlato p2p, because by using our services you will be deemed to have irrevocably agreed to these terms. Please note that these Terms of Use may be revised and reissued without notice at any time.You should visit this page regularly to review the current Terms of Use, since your continued use of the service will be deemed as irrevocable acceptance of any revisions.

Allowed jurisdiction

Services provided by BITZLATO LIMITED might not be legally allowed in certain jurisdictions. By accepting these terms and services you confirm that you are not resident of a such jurisdiction, including, but not limited to the Federal Republic of Germany and United States of America.

Jurisdictional Issues

Users of Bitzlato p2p are themselves responsible for making sure they are in compliance with legislation of the jurisdiction they operate in. The Materials and all other content in Bitzlato p2p are presented solely for the purpose of providing entertainment and information and promoting programs, films, music, and other products available. Bitzlato p2p is controlled and operated by BITZLATO LIMITED, HK.

Limitation of Liability

BITZLATO LIMITED does not accept any liability for any loss or damage, direct or indirect, resulting from any use of, or inability to use, the material, services, information, software, facilities, services or other content, regardless of the basis upon which liability is claimed and even if we has been advised of the possibility of such loss or damage. Without limitation, you (and not BITZLATO LIMITED) assume the entire cost of all necessary servicing, repair or correction or correction in the event of any such loss or damage arising.

Bitzlato does not provide any legal advice on working with banks and fiat payments processing.

System Abuse

Without limitation, you agree not to send, create or reply to so called mailbombs (i.e., emailing or messaging copies of a single message to many users, or sending large or multiple files or messages to a single user with malicious intent) or engage in spamming (i.e., unsolicited emailing or messaging for business or other purposes) or undertake any other activity which may adversely affect the operation or enjoyment of this service by any other person. You may not reproduce, sell, resell or otherwise exploit any resource, or access to any resource, contained on this service.

Trademarks and Copyrights

Bitzlato and changeBot and all materials incorporated by BITZLATO LIMITED are protected by copyrights, or other proprietary copyrights. Some of the logos or other images incorporated on this service are also protected.

Registration details

To access services, you may be asked to provide registration details. It is a condition of use of this service that all the details you provide will be correct, current, and complete. If we at BITZLATO believe the details are not correct, current, or complete, we have the right to refuse you access to the our services, and to terminate or suspend your account.


BITZLATO may occasionally run competitions with other resources and we will ask visitors for their contact information. Any information that you supply will be held in the strictest confidence and will only be used in conjunction with the competition.

Your Use of Material

Your right to make use of service and any material or other content appearing on it is subject to your compliance with these Terms of Use. Modification or use of the material or any other content for any purpose not permitted by these Terms of Use may be a violation of the Copyright and is prohibited. You may access and display material and all other content displayed on bitzlato for non- commercial, personal, entertainment. The material and all other content on bitzlato may not otherwise be copied, reproduced, republished, uploaded, posted, transmitted, distributed or used in any way unless specifically authorised by BITZLATO.


By accepting these terms you confirm that you will use your cryptocurrency only for legal operations in your jurisdiction. BITZLATO does not accept any liability for your activity. Any «fork- coins» or «tokens» formed or deposited by any causes on not suitable wallet (Like ETC deposited on ETH wallet) reserved by BITZLATO and will be used on our discretion.

Escrow fees

Service charge 0,5% fee from Seller or Buyer who created the advert after completed deal.

Wallet fees

Transactions send to the network with a timeout. Real network fee and time to first confirmation depends of current network status and settings of cryptocurrency wallet that we set by our discretion.

Withdrawal fees

Fees and wallet info available on https://bitzlato.com/wallets_stat/;

Also, we might proceed your withdrawal absolutely free, if you use free withdrawal voucher.


If you invite new user via your personal link and he is locked as your «referral» you will get a dividends from his exchange activity. You get 0.12% of the deal amount if your referral makes a deal by responding to an ad and 0.08% of the deal amount if your referral created an ad for which another user responded.

We didn’t pay dividends for wallet fees!


BITZLATO reserves the right to modify or discontinue, temporarily or permanently, all or any part of any bitzlato software, facilities and services, with or without notice, and/or to establish general guidelines and limitations on their use


The materials, informations and opinions included and/or expressed in or on the messages, feedbacks, advertisements or other pages on this service are not necessarily those of BITZLATO or it’s affiliated or related entities or content providers. BITZLATO is not responsible to monitor or review the messages, feedbacks or advertisements and the content of the messages, feedbacks or advertisements is not the responsibility of bitzlato. We may remove or modify any content without notice of liability at any time in sole discretion. Any use of the messages, feedbacks, advertisements or any other content on bitzlato services will be at your own risk and will be subject to the disclaimers and limitations on liability set out above.

Advertisements and trading

With a registered account you can create cryptocurrency trade advertisements («advertisement» or «ad» or «ads» or «advert» or «adverts») to advertise that you are purchasing or selling cryptocurrency. You may initiate trades («trades» or «contacts» or «transactions» or «deals») by contacting advertisements created by other users or wait for users to initiate trades with you by contacting ads created by yourself. By initiating a trade you agree to be bound by the advertisers terms of trade set forth by the advertiser and displayed as terms of trade on the advertisement page. The terms of trade as determined by the advertiser are valid in all cases except when the advertisers terms contradict the bitzlato Terms of Service or are illegal or if both parties of the trade consent to alter the terms of trade. Terms of the transaction, which the author writes in his announcement, have a recommendatory nature and can not be used as a weighty argument in the dispute. The price or price equation defined in the advertisement must contain any and all fees the advertiser requires the user initiating the trade to pay. After initiation of a trade the cryptocurrency price is locked and cannot be changed or any additional fees added. The agreement on additional commissions, users conclude at their own peril and risk. This can not be a weighty argument in the dispute.

Advertisements must be placed in the correct payment category, if a category does not exist for the payment method it must be placed in the Other category. We may hide, remove, or limit your advertisements, if you violate these Terms of Service or any other agreement you enter into with bitzlato, or as otherwise specified in these Terms of Service or other agreement you have entered into with bitzlato. We may also use proprietary fraud and risk modeling when assessing the risk associated with your Account. When a user buying cryptocurrency with traditional electronic payment methods using the escrow service, the buyer is required to transfer accurate amount of fiat currency specified in the exchange deal in one payment and using payment method that the deal is proceeding in. Arrangement for sending several payments – at your own peril and risk. This can not be a weighty argument in the dispute.

In case of violation of these terms and conditions sellers are not required to release cryptocurrency without a request of bitzlato support staff and the transaction may be canceled at the discretion of the support staff. Buyer and seller should be ready to prove his/ her identity and payments proofs for BITZLATO or transaction may be canceled at the discretion of the support staff. Buyer and seller should check the counterparty identity and fiat money legality on their own as is possible on any step before the deal. BITZLATO can not check the legality of fiat money or cryptocurrency sources and does not accept any liability for your activity. By accepting these terms you confirm that you will buy cryptocurrency only for money from legal for your jurisdiction source and you will sell cryptocurrency only from legal for your jurisdiction source. If you induce bitzlato users to dealing without escrow or induce to release his cryptocurrency without fact of receiving fiat money by seller, your account will be terminated at the staff discretion.

Prevent fraud

Cryptocurrency must be held in escrow during the whole trade process until the seller has received payment in full. Cryptocurrency buyers must be able to, upon request by BITZLATO, provide adequate proof of payment for up to 180 days after the trade has been completed. We use proprietary fraud and risk modeling when assessing the risk associated with your account, your ads and your trades. If we find your account to pose a high risk to bitzlato or our customers we will consider you in breach of these terms of service and may temporarily limit your account and freeze your cryptocurrency wallet in accordance with these terms of service.

In case of scam attempts using specificity of Telegram app (absence of streaming messages) with changing rate for significant % in advert right before the start of the deal – we can block user account for 90 days with all balance.
We consider a +- 10% as significant change, if it happened right before a successful deal.

Disputes with trades

If the buyer and seller of a cryptocurrency trade are in disagreement over a trade either party or bitzlato may initiate a dispute. Disputed trades are resolved by bitzlato arbitrator.

Arbitrator of bitzlato resolves disputes by carefully evaluating whether the transaction violated the terms of service, payment evidence, trade chat messages, user reputation, other data submitted to us by our users and data collected by us as part of the privacy policy. When sellers turn unresponsive, we will resolve the dispute to the buyer if we are confident the seller has received valid payment from the buyer. If the buyer is unresponsive the seller may dispute the trade and we will resolve the dispute to the seller. After the trade has been released by the seller the trade is considered finished cannot be disputed, reversed or altered by users. Finished trades can be disputed only by Bitzlato in case the deal was finished in inappropriate way. While we consider a dispute on a finished deal, we take additional 10% fee from a deal amount, because of user mistake and violating of rules. Other disputes are without 10% fees.

Providing fraudulent information or documents in a dispute or making false claims or otherwise trying to force a certain outcome of a disputed trade is considered a violation of this agreement. Disputes for «Cash» deals and other payment methods with personal meetings are not allowed to disputes. Providing fraudulent information or documents in a dispute or making false claims or otherwise trying to force a certain outcome of a disputed trade is considered a violation of this agreement. If payment details are provided outside of bitzlato the dispute may be resolved without taking the payment details into consideration.

In case the buyer has sent the required amount, but has violated the conditions of the seller, the seller is obliged to either refuse the fiat payment (refund) or accept such payment, thereby completing the deal, or if the buyer sent the part of required amount.

At the time of return processing, the deal is in the status of a dispute until the return of fiat funds.

Disclaimer of Warranties/Liability

Your use of bitzlato is at your own risk. Bitzlato and all the materials, information, software, facilities, services and other content are provided ‘As Is’ and ‘As Available’ without warranties of any kind, either expresses or implied. BITZLATO does not warrant that the functions contained in bitzlato will be available, uninterrupted or error-free, that defects will be corrected, or that bitzlato or the servers that make them available are free of viruses or other harmful components. BITZLATO LIMITED does not warrant or make any representation.

Personal Information

We collect the personal data that you volunteer on forms which you submit to us for online competitions and in messages that you send to us. In addition we automatically gather your Id in Telegram messenger. We do not release this information to any outside party, except in suspected fraud cases. When fraudulent activity is suspected, we may release the users details to the party that the user has been trading with.


You may request that we amend any personal data that we are holding about you which is factually inaccurate. You contact us stating your wishes.

Registration and user account

To access bitzlato resources it has to offer, you may be asked to provide registration details in order to register a user account («account»). It is a condition of use of bitzlato that all the details you provide will be correct, current, and complete. If we at BITZLATO believe the details are not correct, current, or complete, we have the right to refuse you access to bitzlato, or any of its resources, and to terminate or suspend your account. A user can only act on his own behalf. No BITZLATO account can be used to act as an intermediary or broker. A user can only use his own trading accounts to trade at BITZLATO. A user account must not contain misleading information about the user, including, but not limited to having non-personal phone number or faking the country of origin. A user is not allowed to share his or hers account access with any other person or entity without prior approval from bitzlato administrator. Sharing account access with any 3rd party might result your bitzlato account(s) to be terminated. We may at any time require you to complete our ID verification process and may also require you to submit additional identification documents to bitzlato if we deem it necessary. Failing to complete ID verification will be considered a violation of this agreement. If we determine that you have at any previous point in time violated this agreement or any other agreement that you have entered into with us we will immediately close, suspend or limit your account and cryptocurrency balance as per the terms outlined in this agreement. We may close, suspend, or limit your access to your account or to other Services we offer, and/or limit access to your cryptocurrency balance for up to 180 days (or longer if pursuant to a court order or other legal process) if you violate these Terms of Service or any other agreement you enter into with BITZLATO, or as otherwise specified in these Terms of Service or other agreement you have entered into with BITZLATO. We may also use proprietary fraud and risk modeling when assessing the risk associated with your account, high risk users are deemed to be in violation of this agreement.

Submissions, Messages, Postings and E-mails

BITZLATO is always interested in hearing from you. It is, however, our policy that we will not accept or consider unsolicited submissions of concepts, stories, or other potential content. Therefore, please do not send BITZLATO any unsolicited submissions. From time to time, areas on bitzlato may expressly request submissions of concepts, stories, or other potential content from you. Where this is the case, please carefully read any specific rules or other terms and conditions which appear elsewhere on bitzlato to govern those submissions, since they will affect your legal rights. If no Additional Terms govern those submissions, then these Terms of Service will apply in full to any submissions you make. Please act responsibly when using bitzlato. You may only use bitzlato and its contents for lawful purposes and in accordance with applicable law and you are prohibited from storing, distributing or transmitting any unlawful material through bitzlato. You recognize that storing, distributing or transmitting unlawful material could expose you to criminal and/or civil liability. You agree that if a third party claims that material you have contributed to bitzlato is unlawful, you will bear the burden of establishing that it is lawful. You understand and agree that all materials publicly posted (other than by BITZLATO) or privately transmitted on or through bitzlato are the sole responsibility of the sender, not BITZLATO, and that you are responsible for all material you upload, post or otherwise transmit to or through bitzlato. We at BITZLATO require that you do not post emails or submit to or publish through Forums or otherwise make available on bitzlato any content, or act in a way, which in our opinion:

1. Libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening or offensive;

2. Seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise;

3. Infringes any intellectual property or other right of any entity or person, including violating anyone’s copyrights or trademarks or their rights of publicity;

4. Violates any law or may be considered to violate any law;

5. You do not have the right to transmit under any contractual or other relationship (e.g., inside information, proprietary or confidential information received in the context of an employment or a non-disclosure agreement);

6. Advocates or promotes illegal activity;

7. Impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content;

8. Advertises any commercial endeavor (e.g., offering for sale products or services) or otherwise engages in any commercial activity (e.g., conducting raffles or contests, displaying sponsorship banners, and/or soliciting goods or services) except as specifically authorized on bitzlato;

9. Solicits funds, advertisers or sponsors;

10. Includes programs which contain viruses, worms and/or ‘Trojan horses’ or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications;

11. Disrupts the normal flow of dialogue, causes a screen to scroll faster than other users are able to type, or otherwise act in a way which affects the ability of other people to engage in real time activities via bitzlato;

12. Copies any other pages or images on bitzlato except with appropriate authority;

13. Includes MP3 format files;

14. Amounts to a ‘pyramid’ or similar scheme;

15. Amounts to ‘data warehousing’ (i.e., using any web space made available to you as storage for large files which are only linked from other sites). You must provide a reasonable amount of content to accompany such material in order that at least some of the traffic to your site comes directly via us;

16. Disobeys any policy or regulations established from time to time regarding use of bitzlato or any networks connected to bitzlato; or contains links to other sites that contain the kind of content, which falls within the descriptions above. In addition, you are prohibited from removing any sponsorship banners or other material inserted by BITZLATO anywhere on bitzlato (e.g., on any web space made available for your use).


You are prohibited from using any services or facilities provided in connection with Bitzlato to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g. password guessing programs, cracking tools or network probing tools) are strictly prohibited. If you become involved in any violation of system security, BITZLATO reserves the right to release your details to system administrators at other services and companies and government in order to assist them in resolving security incidents.

Links and third-Party sites

Bitzlato contains links to other resources. BITZLATO is not responsible for the privacy practices of such resources. This privacy statement applies solely to information collected by BITZLATO.
bitzlato may link you to other services, sites and other resources («resources») on the Internet. These resources may contain information or material that some people may find inappropriate or offensive. These other resources are not under the control of BITZLATO, and you acknowledge that (whether or not such resources are affiliated in any way with bitzlato) BITZLATO is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such resources. The inclusion of such a link does not imply endorsement of any resources by bitzlato or any association with its operators. BITZLATO cannot ensure that you will be satisfied with any products or services that you purchase from any third-party resources that links to or from bitzlato since other bots/stores are owned and operated by independent webmasters/retailers.


Account of any user who violated these Terms of Use may be suspended on indefinite period or terminated with the fully or partly confiscation of the coins and cancellation of all active deals. Public Forums/Chat Room bitzlato has a message board and chat room available to its users. Please remember that any information that is disclosed in these areas become public information and you should exercise caution when deciding to disclose your personal information. Investigations BITZLATO reserves the right to investigate suspected violations of these Terms of Use, including without limitation any violation arising from any submission, posting or e-mails you make or send to any Forum. BITZLATO may seek to gather information from the user who is suspected of violating these Terms of Use, and from any other user. BITZLATO may suspend any users whose conduct or postings are under investigation and may remove such material from its servers as it deems appropriate and without notice. If we believes, in its sole discretion, that a violation of these Terms of Use has occurred, it may edit or modify any submission, posting or e-mails, remove the material permanently, cancel postings, warn users, suspend users and passwords, terminate accounts or take other corrective action it deems appropriate. BITZLATO will fully cooperate with any law enforcement authorities or court order requesting or directing BITZLATO to disclose the identity of anyone posting any e-mails, or publishing or otherwise making available any materials that are believed to violate these Terms of Use.

Data retention policy

We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with national laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms of Service and take other actions permitted or required by applicable national laws. Messages and links to file attachments hosted on Telegram servers and related to trades are stored for 180 days after the trade closes.

When using the exchange service from Bitzlato, you agree to the user agreement of the Exchange.

For Information about cookies please visit: https://bitzlato.com/cookies

For Information about KYC/AML please visit:

For Information about official replies please visit:


How To Contact Us


Hong Kong CR Number: 2616456

Official site: bitzlato.com
Partnership: [email protected] Helpdesk site: support.bitzlato.com Helpdesk in Telegram: @HELP_BITZLATO_BOT

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