How the deal protection system works
Buying and selling coins on the Bitzlato platform takes place directly with other people, without intermediaries.
Therefore, during P2P exchange, a transaction protection system is used, which ensures the receipt of paid coins or guarantees a refund in case of a dispute with the seller of the cryptocurrency.
How the system for protecting transactions on the Bitzlato platform works:
- The system blocks coins on the account of the cryptocurrency seller at the moment of opening a deal – when the deal is confirmed by both parties.
- Coins are blocked until the completion of the transaction, which guarantees the protection of your purchase or a refund of the funds spent.
- The transaction is considered completed when the seller of the cryptocurrency confirms the payment and releases the coins to the buyer.
If you have any difficulties
40 minutes after confirming the payment, you will automatically have the opportunity to open a dispute. After opening a dispute, you can use the “Write to the arbitrator” option: describe the situation and provide evidence of your case.